We know you may have questions about how our services work and what to expect. Here are answers to the questions we hear most often. If you don’t see your question here, feel free to Contact Us!
We’re a trusted IT management partner specializing in simplifying and securing your technology. Using industry-leading tools like NinjaOne, we help businesses keep their systems running smoothly, secure their data, and improve efficiency.
NinjaOne is an IT management platform that allows businesses to monitor, maintain, and secure their devices and networks. With features like remote monitoring, automated patching, and backup solutions, NinjaOne helps us provide proactive support and keep your technology running at its best.
Our services include:
• IT Monitoring and Management – We keep an eye on your systems 24/7 to ensure everything runs smoothly.
• Data Backup and Recovery – We secure your data with automated backups and quick recovery options.
• Patch Management – We make sure your systems are always up to date with the latest security patches.
• IT Support – Our team is ready to help you with any technical issues or questions.
Yes! Protecting your data is our top priority. We use NinjaOne’s robust security features, including encryption and secure backups, to ensure your data stays private and protected. We also follow industry best practices to keep your business secure.
Remote monitoring allows us to check the health and performance of your IT systems without being on-site. We use specialized tools to watch for issues like software errors, performance slowdowns, or security threats and address them before they become problems.
If there’s an issue, we’ll be notified immediately through our monitoring tools. Our team will start troubleshooting right away to resolve the problem, often before you even notice something is wrong. If on-site support is needed, we’ll work with you to get everything back to normal as quickly as possible.
Yes, we may install a small agent on your devices that allows us to monitor and manage them remotely. The process is simple and secure, and we’ll guide you through it. Once installed, the agent runs in the background and doesn’t interfere with your work.
Our pricing depends on the size of your business and the specific services you need. We offer flexible packages to fit businesses of all sizes. Contact us for a custom quote tailored to your needs.
Absolutely! Cybersecurity is a major focus for us. From automated patching to secure backups and endpoint protection, we’ll help safeguard your business against threats like malware, ransomware, and phishing attacks.
We work with businesses of all sizes, from small startups to large enterprises. Whether you need basic IT support or advanced management tools, we’ll customize our solutions to meet your needs.
Getting started is easy! Just Contact Us to set up a consultation. We’ll discuss your business’s IT needs and create a plan that fits your goals. From there, we’ll guide you through the setup process and get you up and running in no time.